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Ad Ops 102: Workflow & Processes

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    Upcoming Training Courses

    Quality Assurance for Ad Ops
    Wednesday, Sep 17, 2008 – New York, NY
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    Introduction to Ad Operations
    Thursday, Oct 16, 2008 – London, GB
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    Introduction to Ad Operations
    Wednesday, Oct 22, 2008 – New York, NY
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    Workflow & Processes
    Thursday, Oct 23, 2008 – New York, NY
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    Introduction to Video Processing & Monetization
    Thursday, Oct 23, 2008 – New York, NY
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    Answering RFPs with Winning Proposals
    Thursday, Oct 23, 2008 – New York, NY
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    Technical Video Operations, Implementation and Troubleshooting with Flash
    Friday, Oct 24, 2008 – New York, NY
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    Inventory Management & Forecasting
    Wednesday, Nov 12, 2008 – London, GB
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    Metrics, Analysis & Reporting
    Thursday, Nov 13, 2008 – London, GB
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  • AdMonsters Training: Workflow & Processes

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    Date: Thursday, Oct 23, 2008
    Time: 9:00am to 5:00pm
    registration opens at 8:30am; enjoy breakfast until 9:00am
    ** Please Note: There is a NYC Ad Operations Happy Hour being held immediately after class just one short block from the training facility. Training participants from all 3 classes being held this day; as well as other local ad ops staff will be in attendance.
    Location: New York, NY (Microtek Computer Labs)
    Fee: $699 (includes course materials, lab fees, lunch and refreshments)
    Registration: Enroll online

    Course Description

    This course is designed for both ad operations managers and other personnel in related internet divisions, who want to acquire a knowledge of “best practices” in workflow. It is common for knowledge on ad operations to be compartmentalized – with ad traffickers understanding their job, inventory management understanding theirs, and finance focused in invoicing and billing.

    Conversely, there are few individuals who understand the entire workflow involved in ad operations, and even fewer companies who bother to document it. This course will furnish attendees with a fuller knowledge of the end to end processes in ad operations.

    Who should attend?:
    This course will be beneficial to mid-level ad operations staff, ranging from individuals who have been in ad ops/trafficking for 3 months to 2 years.

    Benefits of Attending:

  • Gain a solid understanding of the impact the Ad Ops workflow has on the bottom line
  • Uncover "Best Practices" for workflow and processes for proposals and reservations, within the contract stage, for both internal and external client communication, during campaign launch and billing

    Course Concepts:
  • Supplying creative solutions to inventory problems
  • Gatekeeping functions related to pricing, packaging and legal compliance
  • Compliance
  • Creative handling, testing and QA
  • Trafficking
  • Monitoring
  • Optimization
  • Reporting
  • Order Management at order entry
  • Revenue accuracy for billing


  • About the Instructor:
    Doug M. Wintz is founder and principle of DMW MediaWorks, a consultancy in interactive media and operations, with long-term clients that include the market leaders in online health, broadcast television, behavioral targeting and custom publishing.

    Doug began his interactive career with Prodigy in 1988. During that time, he pioneered the sales and development of online applications for automotive clients Toyota, Ford and Autobytel, brokerage firm PCFN (DLJ Direct) and grocers Dominick's and D'Agostino. He led the development of one of the first online ad networks for Softbank, managed sales/operations for game site Uproar and recently served as VP of Digital Media Solutions for Lycos.